Terms & Conditions

These terms and conditions apply to the Columbia Gem House website: www.columbiagemhouse.com, and all websites linked to www.columbiagemhouse.com, its subsidiaries, affiliates and partners, known as the “Site”.

Please read these terms and conditions carefully.

These Terms and Conditions control your use of and purchases from the Columbia Gem House Site. It constitutes an agreement between you and Columbia Gem House. Columbia Gem House reserves the right to update or modify any of these Terms and Conditions or any policy or guideline of the Site at any time. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your use of the Site following the posting of its changes or modifications will constitute your acceptance of the updates or modifications. You should review the Terms and Conditions and understand the terms and conditions that apply to your use of the Site. If you do not agree to the updated terms, you should stop using the Site. By using the Site you agree to be bound by the Terms and Conditions below.

Product Pricing and Availability:

We are a “build to order” company and do not stock items on a regular basis, unless specifically marked as an Instant Arrival, all jewelry is made to your specifications. This ensures that your purchase is brand new, built per your request and shipped in a timely manner. We will communicate any changes in your order as soon as possible. We make every effort not to backorder a piece but occasionally the volume of orders may cause a delay until components are received. Again, we will contact you if this situation arises will the possible solutions.

Errors and Omissions:

As with any website, it is possible that we may make an error to a product listing. While we apologize for any inconvenience this may cause you, we reserve the right to correct any and all information included in the product listing before completing a transaction and shipping merchandise.